Shipping & Delivery Policy
- We deliver across India to serviceable PIN codes.
- Orders are usually dispatched within 1–3 business days. Delivery takes 3–7 business days after dispatch, depending on location.
- Delivery is free on orders above ₹499; otherwise a ₹49 delivery charge applies.
- You'll get tracking details on WhatsApp/SMS and in My Orders once your order ships.
- If a package arrives damaged or tampered with, refuse it or report it within 48 hours with photos to support@mauli-infotech.co.in.
Grievance Officer
As required under the Consumer Protection (E-Commerce) Rules, 2020: Grievance Officer, Mauli Infotech (OPC) Pvt. Ltd., Office No 409, 4th Floor, Niharika Mirage, Plot No 274, Sector 10, Kharghar, Navi Mumbai - 410210. Email: support@mauli-infotech.co.in · Phone: 1800 2660 993. We acknowledge complaints within 48 hours and resolve them within 30 days.